Digital Banking Upgrade
Steps to Prepare: Both Personal & Business Banking
If you manage both personal and business accounts through e-banking, you're in the right place. Note: This does not include users of The Bridge.
To make your transition as seamless as possible, we kindly ask that you complete the steps below in your online banking profile by April 20, 2025. You will also find a summary of temporary service outages during the transition.
Looking ahead, rest assured we’ll be with you every step of the way and will provide clear guidance to help you re-establish anything needed in the new platform at the right time.
Preparation Task
Details
Confirm Username & Password
Please make sure you can log in. Call 952.893.6868 for help if needed.
Verify Contact Information
Log in → Profile > Email > Edit. Call to update your phone number.
Review External Transfers
Go to Transfers > External Transfers > Activity. Note any scheduled transfers—these won’t migrate.
Review Linked External Accounts
Go to Transfers > External Transfers > Manage Accounts. These will need to be re-established.
Review Scheduled Bill Pay Payments
Go to Bill Pay > Activity. Use filters to view the next 30 days of payments.
Review Bill Pay Payees
Go to Payment Center. Click each payee to view and note their details.
Review Alerts & Card Alerts
Account alerts: Alerts > Overview. Card alerts: Available under the Cards tab.
Backup Accounting Software
Use your software’s backup feature (e.g., File > Backup in QuickBooks).
If you need assistance at any time, please don’t hesitate to contact a dedicated member of our team at 952.893.6868, email [email protected], or visit one of our nine Twin Cities branch locations.
Important: Service Outages During the Transition
Service
Unavailable Period
Details
Online & Mobile Banking
April 25 - April 28
Read-only access
External Transfers
April 21 – April 28
No access, but previously scheduled payments and transfers will process through April 25 at 12 PM CDT
Bill Pay
April 25 – April 28
No access, but previously scheduled payments and transfers will process as usual
Mobile Deposits
April 25 - April 28
Deposits can be made in-branch during business hours or through our Uptown ATM at any time
If you'd like to revist the main page to view FAQs and the transition timeline, please click below.