FAQs
Have questions? We have answers.
General
Is Bridgewater Bank a full-service bank?
Yes. Bridgewater is a premier, full-service Twin Cities bank dedicated to serving the diverse needs of our personal and commercial clients.
What is the size of Bridgewater Bank?
Click here for current information on Bridgewater’s size.
What is Bridgewater Bank’s phone number?
Bridgewater Bank’s phone number is 952.893.6868.
Where is Bridgewater Bank located?
Bridgewater Bank is headquartered in St. Louis Park, Minnesota and has seven retail branches throughout the Twin Cities. For a full listing, click here.
What are Bridgewater Bank’s hours of operation?
Bridgewater Bank is open Monday thru Friday, 8:30 – 4:30 p.m.
What is Bridgewater Banks routing number?
Bridgewater Bank’s routing number is #091017523.
What days are Bridgewater Bank closed for the holidays?
Bridgewater Bank is closed to the public on the following federal holidays:
- New Year’s Day
- Memorial Day
- Juneteenth Day
- Independence Day
- Labor Day
- Indigenous Peoples Day
- Thanksgiving Day
- Christmas Day
How do I find my account number?
Call 952.893.6868 to access your account number or head to Bridgewater’s Mobile Banking app, select your account, click the eye icon at the top of the screen to display your full account number.
When are my funds available?
Our general policy is to allow you to withdraw funds deposited in your account on the first business day after the day we receive your deposit. Funds from electronic direct deposits will be available on the day we receive the deposit. In some cases, we may delay your ability to withdraw funds beyond the first business day. Then, the funds will generally be available by the second business day after the day of the deposit.
How do I update my mailing address?
Update your mailing address by calling 952.893.6868 or email us at [email protected].
How do I order checks?
Click here to order personal checks. Click here to order business checks.
Does Bridgewater Bank have night drop?
Yes. Enjoy the convenience of making deposits 24/7 at any Bridgewater Bank location with night drop.
Does Bridgewater Bank have telebanking?
Bridgewater Bank offers toll free telebanking at 866.482.5944. For more information on telebanking, click here.
What is EOS?
EOS, the Entrepreneurial Operating System®, is a set of simple concepts and practical tools to help businesses obtain their goals. EOS keeps Bridgewater laser focused on ways to propel the Bank forward. With EOS, we continually experience growth and tackle challenges head on.
Should my EOS-run company work with Bridgewater Bank?
Yes. Bridgewater Bank is the premier bank of choice for EOS-run companies. With a deep understanding of entrepreneurship and companies running on EOS, BWB is uniquely suited to provide the owners and leaders of these companies responsive support, simple solutions and a true banking relationship focused on growth.
Cards
Does Bridgewater Bank offer card solutions for businesses?
Yes. We offer a variety of business credit card and debit card options designed with your unique needs in mind. Click here to learn more and apply for one of our business credit cards. Click here to inquire about our business debit cards.
Does Bridgewater Bank offer tools to protect my cards from fraud?
Yes. Bridgewater Bank offers several tools to help prevent fraudulent transactions, including Card Controls, Text Notifications and Real-Time Alerts.
Should I notify Bridgewater Bank before using my cards out of the country?
Yes. You have two options to notify us about your travel plans: call one of our dedicated team members at 952.893.6868, or you can use Card Controls in the Mobile Banking app to set travel notifications. Head to Bridgewater’s Mobile Banking app and select Cards > Manage Travel Plans.
How do I activate my Bridgewater Bank Card?
Activate your card by following the steps provided upon receipt. Call us at 952.893.6868 if you misplaced the card carrier.
My card was lost or stolen. How do I order a new card?
Call a dedicated team member at 952.893.6868 Monday thru Friday, 8:30 a.m. - 4:30 p.m. if you card was lost or stolen. Please call 1.800.472.3272 for inquiries after business hours.
Will I receive a new card once my current card expires?
Yes. You will receive your new card two weeks before your current card expiration. Note your card expires at the end of the month indicated on your card.
Are my card statements available online?
Yes. Head to Bridgewater’s Online Banking, select the account you want to review, select Document Type within Documents to view your statements online.
How do I reset my Bridgewater Bank Debit Card PIN?
Reset, change, or activate your PIN by calling our toll-free line at 800.992.3808.
Where are Bridgewater-Friendly ATMs?
Visit the MoneyPass® ATM Locator for a list of Bridgewater-friendly ATMs.
Can I increase my debit card limit to make a purchase?
Yes. Please call 952.893.6868 if you would like to make a purchase over your card limit.
How do I make a payment on my Bridgewater Bank Credit Card?
Pay your credit card using Bridgewater’s Online Banking, Mobile Banking app, or automated payments.
Mobile Banking
How can Bridgewater Bank meet my business banking needs?
Our treasury management product solutions are designed to simplify your business banking needs. Click here for a listing of our treasury management products including Mobile Banking for Business, Business Online Banking and more.
Does Bridgewater Bank have mobile banking?
Yes. With Bridgewater Bank’s mobile banking app, you can access your account anywhere. View account balances, transfer money, and make fast, efficient mobile deposits. It’s designed to fit your lifestyle with convenient and secure access on the go. Bridgewater Bank’s mobile banking app is available for download in the Apple App Store or Google Play.
Does Bridgewater Bank offer treasury management solutions?
Yes. From fraud prevention tools and Check Positive Pay to IOLTA accounts, we offer the same treasury management solutions as big banks. Click here for more information on treasury management.
What do I do if I am locked out of my mobile banking app?
Call us at 952.893.6868 Monday thru Friday 8:30 a.m. - 4:30 p.m. or select Forgot Password.
When does my password expire?
Your password expires every twelve months.
Can I view my statements in the Mobile Banking app?
Yes. Simply view your statements in mobile banking under Statements & Documents in the More tab.
Does Bridgewater Bank offer account to account transfers?
Yes. You can make internal transfers, external transfers, or set scheduled transfers all within the Mobile Banking app under Transfer & Pay.
Does Bridgewater offer person to person (P2P) transfers?
Yes. Bridgewater is partnered with Zelle, a fast, safe and easy way to send and receive money with people you trust. Click here for more information and FAQs on Zelle.
Does Bridgewater have mobile deposit?
Yes. Mobile Deposit is a feature in the mobile banking app that allows you to deposit a check anytime, anywhere. Funds are normally available within two business days.
Does Bridgewater Bank offer a solution to pay your bills?
Yes. Enjoy the convenience of paying multiple bills in one place with Bill Pay. Click here for details and enrollment instructions.
Security
How can I prevent becoming a victim of fraud or identity theft?
Click here for Bridgewater Bank’s Security Resource Center that includes insights on fraud prevention and identity theft.
What fraud prevention tools does Bridgewater Bank provide?
We share the responsibility of security with our clients. Click here for fraud prevention tools for personal clients. Click here for fraud prevention tools for commercial clients.
Should I send my personal information via e-mail to Bridgewater Bank?
No. Bridgewater Bank will never ask for your personal information via email or via text. Please call 952.893.6868 if you receive a suspicious email.