The Bridge FAQ
1. Why do I need to download the Bridgewater Secure Browser?
The safety of your financial information is important to us. By downloading a secure browser, you will experience:
- State-of-the-Art Security
- Multi-Layered Protection
- Automatically Tests Files for Corruption & Infection
- Reduced Credential Theft
- Protection Against Keylogging
- Verified Identity Through Multi-Factored Authentication
- Elimination of Hard Tokens
2. What are the payment cutoff times?
Cutoff times for ACH files, Remote Deposit and US currency wires are 4:00 pm CST; Foreign currency wires will be 3:00 pm CST.
3. Where can I find guides and training information for The Bridge?
Click here to visit The Bridge website any time of day for resources to ensure a successful transition. There are guides and videos available to assist in navigating the system.