The Bridge FAQ

1. Why do I need to download the Bridgewater Secure Browser?

The safety of your financial information is important to us. By downloading a secure browser, you will experience:

  • State-of-the-Art Security
  • Multi-Layered Protection 
  • Automatically Tests Files for Corruption & Infection 
  • Reduced Credential Theft 
  • Protection Against Keylogging 
  • Verified Identity Through Multi-Factored Authentication 
  • Elimination of Hard Tokens

2. What are the payment cutoff times?

Cutoff times for ACH files, Remote Deposit and US currency wires are 4:00 pm CST; Foreign currency wires will be 3:00 pm CST.

3. Where can I find guides and training information for The Bridge?

Click here to visit The Bridge website any time of day for resources to ensure a successful transition. There are guides and videos available to assist in navigating the system.

Questions about The Bridge?