The Bridge
Support + Resources
Welcome to your go-to guide for all items related to The Bridge, Bridgewater Bank's commercial banking platform. If you have any questions or concerns, do not hesitate to contact one of our dedicated team members at 952.542.5100 or email [email protected].
First Time Log In
All you need to know to log in to The Bridge for the first time.
Secure Browser Download Instructions
A secure browser download is required to access The Bridge.
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Quick User Guide
First Time Log In Instructions
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First Time Log In Video
A video overview showcasing how to log in to The Bridge for the first time.
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Secure Browser Download & Setup Profile Instructions
For clients with payment functionality.
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Guides
A variety of helpful user guides with step-by-step instructions for tasks within The Bridge.
2023 Upgrade Release Notes
Enjoy new benefits and enhancements as a part of our recent upgrade
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Quick User Guide
First Time Log In Instructions
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Basic User Guide
Instructions on how to complete an internal transfer or mobile deposit
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ACH Payment User Guide
Instructions on How to Send ACH Payments
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ACH Filter User Guide
An Additional Fraud Prevention Tool for ACH Transactions
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Administrative User Guide
Increased Functionality for Administrators
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Balance Reporting User Guide
Reporting options including customization
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Business Bill Pay User Guide
Initiate Payments to Any Person or Business in the US With the Ease of Bill Pay
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Check Positive Pay User Guide
How to Utilize Check Positive Pay Within The Bridge
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Mobile Delivery of OOB PIN
Enroll in Mobile Text Messaging for OOB PIN
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Quick View Search & Sort User Guide
Easily search accounts and create Account Groups using Quick View Search & Sort.
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Registering Soft Token
Access The Bridge Using a Soft Token
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Registering the Mobile App
Conveniently Access the Bridge on Tablets and Mobile Devices With the Mobile App
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Setting Up Out of Band
Set Up Your Out of Band Pin for Two-Factor Authentication
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Subscriptions & Alerts
Customize Subscriptions & Alerts in The Bridge
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Wire Transfer User Guide
Instructions on How to Send Wire Transfers
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Tutorial Videos
Whether you're looking to log in for the first time or send a wire transfer, we offer a range of tutorial videos designed with you in mind.
How To Videos
Easy-to-follow video instructions on how to complete a variety of tasks within The Bridge.
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Overview Videos
Get an inside look at The Bridge.
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Contact Us + Support
Contact Us + Support
7 days a week, 24 hours a day. We're here for you!
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