Support + Resources
Welcome to your go-to guide for all items related to The Bridge, Bridgewater Bank's commercial banking platform. If you have any questions or concerns, do not hesitate to contact one of our dedicated team members at 952.542.5100 or email [email protected].
New enhancement and efficiencies are available to you as a part of our recent upgrade. For details on these new benefits, click here.
First Time Log In
All you need to know to log in to The Bridge for the first time.
Secure Browser Download Instructions
A secure browser download is required to access The Bridge.
First Time Log In Video
A video overview showcasing how to log in to The Bridge for the first time.
Secure Browser Download & Setup Profile Instructions
For clients with payment functionality.
A variety of helpful user guides with step-by-step instructions for tasks within The Bridge.
Basic User Guide
Instructions on how to complete an internal transfer or mobile deposit
ACH Payment User Guide
Instructions on How to Send ACH Payments
ACH Filter User Guide
An Additional Fraud Prevention Tool for ACH Transactions
Administrative User Guide
Increased Functionality for Administrators
Balance Reporting User Guide
Reporting options including customization
Business Bill Pay User Guide
Initiate Payments to Any Person or Business in the US With the Ease of Bill Pay
Check Positive Pay User Guide
How to Utilize Check Positive Pay Within The Bridge
Mobile Delivery of OOB PIN
Enroll in Mobile Text Messaging for OOB PIN
Quick View Search & Sort User Guide
Easily search accounts and create Account Groups using Quick View Search & Sort.
Registering the Mobile App
Conveniently Access the Bridge on Tablets and Mobile Devices With the Mobile App
Setting Up Out of Band
Set Up Your Out of Band Pin for Two-Factor Authentication
Subscriptions & Alerts
Customize Subscriptions & Alerts in The Bridge
Wire Transfer User Guide
Instructions on How to Send Wire Transfers
Whether you're looking to log in for the first time or send a wire transfer, we offer a range of tutorial videos designed with you in mind.
How To Videos
Easy-to-follow video instructions on how to complete a variety of tasks within The Bridge.
Contact Us + Support
Contact Us + Support
7 days a week, 24 hours a day. We're here for you!
Questions about The Bridge?